The Booking account is your account in Bsport, to manage your passes or subscription, book classes and manage your bookings.
In the Upclub Members Area you can monitor your performance, set goals and view rankings.
Both accounts are separate. When registering for the Members Area you’ll need to use the same email address as for the Booking Account, since the system will only allow access to the Members Area if there is an active Booking account connected to the email address. Active means that in the past 3 months there was a valid pass or subscription.

We needed to move to a new booking system, as our previous provider has discontinued its platform. We’ve taken this as an opportunity to upgrade to a more modern, European solution. Bsport is widely used and offers a range of great features. We were already planning to introduce free spot selection, so this was the perfect moment to combine both changes. While we understand that some members may miss booking their favourite spot, we believe everyone will benefit from the added flexibility. With QR codes, it’s easy to switch spots and sit next to friends. This system is already used in studios worldwide, where it has proven to work smoothly and is well received by members.

Your Upclub Booking account is your account in Bsport, used to:

• Manage your Passes or Subscription
• Book ROW and RIDE classes
• View and manage upcoming bookings

Yes. All active memberships, packs and credits are moved to the new booking system automatically.

A pass is a one-time purchase that gives you access to a set number of classes at Upclub. Unlike a subscription, a pass does not renew automatically. You simply buy it once and use your classes whenever it suits you, within the validity period. Examples of passes include an Intro Deal, a Drop-in class, or class packs such as a 5 Pack, 10 Pack, or 20 Pack. Passes are ideal if you prefer flexibility or don’t want a recurring plan. In short: a pass is a one-time purchase that gives you a fixed number of classes, without automatic renewal.

A subscription is our new name for what we previously called a membership. It’s a recurring plan that gives you ongoing access to classes at Upclub. We work with 4-week cycles. Within each cycle, your subscription gives you access to a set number of workouts—for example 4, 6, or 8 classes—or unlimited classes. All subscriptions have an initial period of 3 cycles. After this initial period your subscription renews automatically on a 4 weekly basis until cancelled. In short: a subscription is your recurring plan that gives you access to classes every 4 weeks.

Most probably the email is in your spamfilter.
Make sure to whitelist do-not-reply@bsport.io.
If the email is not in your spamfilter, the email address might not correspond with the address in the booking system.
Please send an email to info@upclubstudios.com to check, or use the Whatsapp tool in the left bottom corner.

Please check your spam or promotions folder first.
Click here to recover your password.

From the switch onwards we’re moving to free spot selection. This means that you book a workout and you pick any available spot upon arrival in the studio.
If you prefer a certain spot we recommend to arrive early.

Editions are different versions of the same workout. Each Edition has its own structure and flow. For most classes, Editions rotate, so if you attend the same time each week, you’ll usually get a different workout. You can always challenge yourself by pushing more Watts, distance, or weight. The exception is RIDE & RISE, where the same Edition runs for a full 4-week cycle so you can track your progress.

In the Upclub Members Area you find your personal dashboard, used for performance tracking and workout insights.
REGISTER
When you make a booking for a workout, we will ask you to register for the Members Area.
Make sure to use the email address you’re also using for the Upclub Booking account.
CONNECT
When you join a workout, connect by scanning the QR code on your rower or bike.

After you have made a booking for a class, you will be invited to register. You can also click here and register.
As part of the registration you will receive an email to validate your account.
Only after validation you will be able to access the Members Area.
If you did not receive a validation email please check your spam.

First please check your spam folder. If the email is not there, please get in touch with us by sending an email to info@upclubstudios.com or use the Whatsapp tool in the left bottom corner of your screen. We’re happy te help!

Yes. You can create it when scanning the QR code. It will take you around 20 seconds.

No. You can also press SKIP to join the workout anonymously, as a guest.
During the session your spot number will appear on the big screen leaderboard as usual.
After the session your spot number may also appear on the screen in the lobby as a Guest participant.
The performance data will NOT be uploaded to your personal dashboard.
So if you would like to save your data and track your progress you’ll need to login.

Yes. Everyone who joins a workout can register for the Upclub Members Area. There, you can review your class performance, including distance, peak Watts, average Watts, as well as the class average and your ranking. More detailed insights and historical data are available to members who book directly through our website.

Yes. You can press LOG OUT on the tablet or just scan the QR code of a different spot. You will automatically be logged out from your previous spot.

Yes. If you register for the Upclub Members Area with the same email address you use to manage your bookings, access to your personal dashboard will be restored.

Yes. Just scan the QR code of any available bike or rower.
If you have already pressed SKIP to join as a guest, press LOG OUT and then scan the QR code.